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Prof. Dr. phil. Susanne Heininger, MHBA (Univ.)

Faculty of Applied Healthcare Sciences

Professors

Professor

LA 27-2.17

0991/3615-8052

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Contribution
  • D. Hinzmann
  • Susanne Heininger
  • A. Igl

Peer support - Unterstützung durch Kollegen.

In: Praxisbuch Psychologie in der Intensiv- und Notfallmedizin.

  • Eds.:
  • T. Deffner
  • B. Strauß
  • U. Janssens

Medizinisch Wissenschaftliche Verlagsgesellschaft Berlin

  • (2021)
Journal article
  • D. Hinzmann
  • M. Koll-Krüsmann
  • A. Forster
  • A. Schießl
  • A. Igl
  • Susanne Heininger

First Results of Peer Training for Medical Staff-Psychosocial Support through Peer Support in Health Care.

In: International Journal of Environmental Research and Public Health vol. 19

  • (2022)

DOI: 10.3390/ijerph192416897

show abstract

Background: In view of the increasing strain on health workers, psychosocial support measures are becoming more important. The core of a sustainable concept is the establishment of peer support teams. Two aspects are central: first, target group-specific training content, and second, suitable staff members who are trained as peers. The goal of the study was to obtain a first look at what content can be taught in peer training for medical staff, how the training is evaluated by the target group, and which people are interested in training from peers. Methods: During the period 2017-2022, Peer Training for medical staff was developed by a non-profit institution in Germany with state funding and the support of a medical professional association and evaluated during the project. Participants (N = 190) in the Peer Training course were interviewed in advance about their experiences and stresses at work using an anonymous questionnaire. After completing the training modules, the participants filled out an evaluation form. Results: The participants of the Peer Training were predominantly female (70.5%) and middle-aged (between 31 and 50 years old). Most (80.3%) experienced stressful events themselves, mostly without any preparation (93.5%) or follow-up (86.8%) by the employer. The participants estimate their workload in the medium range. The proportion of stressed individuals among the participants was below that of various comparison groups as available reference values. The training module itself was evaluated very positively. Conclusions: The content and framework parameters of the training were rated very well. There is a high degree of fit with the requirements in the health sector. The participants in the Peer Training seem to represent a good cross-section of the target group medical staff, also regarding their own experiences, seem to have a good psychological constitution and are therefore very suitable to work as peers after the training.
Journal article
  • D. Hinzmann
  • A. Forster
  • M. Koll-Krüsmann
  • A. Schießl
  • F. Schneider
  • T. Sigl-Erkel
  • A. Igl
  • Susanne Heininger

Calling for Help-Peer-Based Psychosocial Support for Medical Staff by Telephone-A Best Practice Example from Germany.

In: International Journal of Environmental Research and Public Health vol. 19

  • 22.11.2022 (2022)

DOI: 10.3390/ijerph192315453

show abstract

BACKGROUND A telephone support hotline (PSU-HELPLINE) was established at the beginning of the pandemic due to the burden on health professionals and the lack of support at the workplace. The aim of this study was to evaluate the telephone support service for health professionals in terms of its burden, benefits, and mechanisms of action. METHODS Data collection was conducted during and after calls by PSU-HELPLINE counsellors. In addition to the socio-demographic data evaluation, burdens of the callers and the benefits of the calls were collected. The content-analytical evaluation of the stresses as well as the effect factors were based on Mayring's (2022). RESULTS Most of the callers were highly to very highly stressed. The usefulness of the conversation was rated as strong to very strong by both callers and counsellors. The PSU-HELPLINE was used primarily for processing serious events and in phases of overload. The support work was carried out through the following aspects of so-called effect factors, among others: psychoeducation, change of perspective, resource activation, problem actualization, connectedness, information, problem solving, self-efficacy, and preservation of resources. CONCLUSIONS The expansion of local peer support structures and the possibility of a telephone helpline are recommended. Further research is needed.
Contribution
  • F. Walcher
  • F. Junne
  • S. Waßmann
  • Susanne Heininger
  • U. Peschel

Resilienz und Belastungen in der Unfallchirurgie – wie geht das zusammen?.

In: 100 Jahre Deutsche Gesellschaft für Unfallchirurgie. DGU 1922-2022 : Festschrift anlässlich des 100-jährigen Bestehens : Geschichte - Bilanz - Zukunft pg. 487-494

  • Eds.:
  • H.-J. Oestern
  • H. Zwipp

Hille Verlag Dresden

  • (2022)
Journal article
  • D. Hinzmann
  • J. Haneveld
  • Susanne Heininger
  • N. Spitznagel

Is it time to rethink education and training? Learning how to perform under pressure: An observational study.

In: Medicine vol. 101 pg. e32302

  • (2022)

DOI: 10.1097/MD.0000000000032302

show abstract

Emergency medicine workers are exposed daily to various stressors, especially work-related stress, which have been aggravated by the current SARS-CoV 2 pandemic and impact their physical and mental wellbeing. Nonetheless, although the efficacy of programs and strategies to improving the health of medical staff and patient care has been demonstrated, such programs and strategies are scarce. To assess the prevalence, types and consequences of stress in emergency medical workers in healthcare institutions and explore tools to cope with stressful situations at workplace. Two surveys were conducted. Survey 1 assessed the subjective stress levels and stressors of 21 emergency medicine professionals. Survey 2 was conducted amongst 103 healthcare workers at 3 hospitals in Germany. It comprised selected aspects of the German Mental Risk Assessment and a validated workload scale. None. The answer frequencies on Likert scales were descriptively evaluated. Survey 1: Emergency medical professionals experienced and reported the following high stress levels in acute situations: multitasking during a complex situation; factors associated with the work environment; fear of not appropriately controlling the situation; and lack of sleep. Survey 2: The highest stress levels were experienced in the areas "work environment" and "work organization." The highest scores on the workload scale were obtained for statements on work division, exhaustion, insufficient patient care due to time constraints, regulations, and lack of information. Approximately 80% of healthcare workers had experienced emotionally stressful situations at the workplace, and > 30% had lost a colleague to suicide. There are effective and proven methods to learn how to deal with stress that can easily be established in everyday clinical practice. Healthcare workers are subjected to numerous stressors in their work environment and observe the consequences of these stressors on their own and their colleagues' wellbeing. Coping strategies for high-pressure reduces and resists the job- immanent pressure and stress in healthcare workers.
Journal article
  • D. Hinzmann
  • M. Koll-Krüsmann
  • A. Forster
  • A. Schießl
  • A. Igl
  • Susanne Heininger

First Results of Peer Training for Medical Staff-Psychosocial Support through Peer Support in Health Care.

In: International Journal of Environmental Research and Public Health vol. 19

  • 16.12.2022 (2022)

DOI: 10.3390/ijerph192416897

show abstract

BACKGROUND In view of the increasing strain on health workers, psychosocial support measures are becoming more important. The core of a sustainable concept is the establishment of peer support teams. Two aspects are central: first, target group-specific training content, and second, suitable staff members who are trained as peers. The goal of the study was to obtain a first look at what content can be taught in peer training for medical staff, how the training is evaluated by the target group, and which people are interested in training from peers. METHODS During the period 2017-2022, Peer Training for medical staff was developed by a non-profit institution in Germany with state funding and the support of a medical professional association and evaluated during the project. Participants (N = 190) in the Peer Training course were interviewed in advance about their experiences and stresses at work using an anonymous questionnaire. After completing the training modules, the participants filled out an evaluation form. RESULTS The participants of the Peer Training were predominantly female (70.5%) and middle-aged (between 31 and 50 years old). Most (80.3%) experienced stressful events themselves, mostly without any preparation (93.5%) or follow-up (86.8%) by the employer. The participants estimate their workload in the medium range. The proportion of stressed individuals among the participants was below that of various comparison groups as available reference values. The training module itself was evaluated very positively. CONCLUSIONS The content and framework parameters of the training were rated very well. There is a high degree of fit with the requirements in the health sector. The participants in the Peer Training seem to represent a good cross-section of the target group medical staff, also regarding their own experiences, seem to have a good psychological constitution and are therefore very suitable to work as peers after the training.
Journal article
  • V. Faihs
  • Susanne Heininger
  • S. McLennan
  • M. Gartmeier
  • P. Berberat
  • M. Wijnen-Meijer

Professional Identity and Motivation for Medical School in First-Year Medical Students: A Cross-sectional Study.

In: Medical Science Educator vol. 33 pg. 431-441

  • 06.03.2023 (2023)

DOI: 10.1007/s40670-023-01754-7

show abstract

BACKGROUND Professional identity formation (PIF) is a life-long process, starting even before professional education. High levels of motivation for medical school are essential for effective learning and academic success. Both are key factors in future physicians' professional and personal development, and according to self-determination theory, professional identity (PI) and students' levels of motivation could be closely linked. Therefore, we sought to investigate whether PI and strength of motivation for medical school are associated in new medical students. METHODS In a cross-sectional survey, all new medical students in Munich, Germany, were asked to complete the Macleod Clark Professional Identity Scale (MCPIS-9) and the Strength of Motivation for Medical School-Revised questionnaire (SMMS-R) as well as to provide information about age, gender, and waiting time before starting medical school. RESULTS Eight hundred eleven out of 918 new medical students participated in the survey. A positive correlation between the MCPIS-9 and the SMMS-R (p < 0.001) was found. Female students showed higher scores in the SMMS-R (p < 0.05) and the SMMS-R-subscale Readiness to Start (p < 0.001). The amount of waiting semesters showed a positive correlation with the total SMMS-R score (p < 0.01) as well as with the subscales Readiness to Start and Persistence (both p < 0.001). DISCUSSION We found an association between PI and strength of motivation for medical school in a large cohort of new medical students. Female gender and more waiting semesters were associated with higher levels of self-perceived motivation and higher scores on the SMMS-R-subscale Readiness to Start. More research is needed to better understand this topic to further improve medical education.
Contribution
  • Susanne Heininger
  • A. Forster

PSU München – Psychosoziale Unterstützung für Pflegende.

In: Zukunft der Pflege im Krankenhaus gestalten. Probleme erkennen, Profession entwickeln, Potenziale fördern (Gesundheitswesen in der Praxis)

  • Eds.:
  • Roland Engehausen
  • Maria Schwaiberger
  • Marie Peters
  • Vera Büchner

medhochzwei Heidelberg

  • (2023)
NewspaperArticle
  • J. Kubitza
  • E. Weigl
  • Susanne Heininger
  • D. Hinzmann
  • C. Kahle
  • A. Forster

Wenn der Traumberuf zum Trauma führt – Psychosoziale Unterstützung von Auszubildenden in der Pflege.

In: Welt der Gesundheitsversorgung (medhochzwei)

  • 2024 (2024)
Journal article
  • H. Rösner
  • S. Bushuven
  • B. Ettl
  • Susanne Heininger
  • D. Hinzmann
  • W. Huf
  • E. Krommer
  • H. Marung
  • E. Potura
  • Raspe
  • M.
  • D. Schwappach
  • M. Trifunovic-König
  • R. Strametz

Second Victim: Übersetzung der internationalen konsensbasierten Definition mittels Delphi-Methode.

In: Zentralblatt für Arbeitsmedizin, Arbeitsschutz und Ergonomie vol. 74 pg. 277-282

  • (2024)

DOI: 10.1007/s40664-024-00553-0

show abstract

Einleitung Der Begriff „Second Victim“ erfuhr seit seiner Prägung im Jahr 2000 bedeutende inhaltliche Erweiterungen und wurde kürzlich international neu konsentiert. Bislang existiert keine einheitliche deutsche Definition des Begriffs „Second Victim“. Um eine Basis für ein flächendeckendes Verständnis des Phänomens zu schaffen und die Vergleichbarkeit durchgeführter Forschung zum Thema zu erleichtern, zielt diese Studie darauf ab, eine konsensbasierte Übersetzung der aktuellen englischen Definition des Begriffs Second Victim zu erarbeiten. Methode Die konsensbasierte Übersetzung wurde mittels der Delphi-Methode durchgeführt. Es wurden 11 deutschsprachige Expertinnen und Experten aus Deutschland, Österreich und der Schweiz mit einschlägigen Publikationen eingeladen und 3 Delphi-Runden geplant. Ergebnisse An der Studie beteiligten sich 9 von 11 eingeladenen Expertinnen und Experten. Die Übersetzung der internationalen Definition eines Second Victim wurde nach drei Delphi-Runden mit einer Zustimmungsrate von 90 % konsentiert. Ein Second Victim wird damit definiert als: „Jede Fachkraft im Gesundheitswesen, die direkt oder indirekt an einem unerwarteten unerwünschten Patientenereignis, einem unbeabsichtigten Fehler in der Gesundheitsversorgung oder einer Patientenschädigung beteiligt ist und die zur betroffenen Person wird, indem sie ebenfalls beeinträchtigt ist.“ Diskussion Mit der vorliegenden Delphi-Studie wurde erstmals eine deutschsprachige, evidenzbasierte Definition des Begriffs „Second Victim“ formal durch anerkannte Fachexpertinnen und Fachexperten konsentiert. Damit ist auch in Deutschland eine Grundlage für ein klares Verständnis des Begriffs geschaffen und ein Beitrag zu einer gemeinsamen Basis für die Diskussion und Erforschung des Second-Victim-Phänomens im deutschsprachigen Raum geleistet worden.